High Value Repair Portal

Little visibility existed over products being dispatched for investigation or repair to a number of suppliers
Suppliers were unaware of items being dispatched to them and were not updating a system when returning items
Stock was being lost with no tracking tool to have overall visibility

All users now have visibility over items requiring investigation or repair
At all times, all users have visibility over the current progress of a repair
Reports can be uploaded to specific items to provide further information
Stock movements in SAP are handled behind the scenes so that the location of all stock is always known